LETTER EXCERPTS FROM A SELLER
"When we had determined that the move was inevitable, the decision was made to call a number of Realtors to interview them. Needless to say, your profession has many interesting (?) people. Nevertheless, you were the last of many to chat with. What a difference your presentation, demeanor, and professionalism made to a seemingly endless nightmare. What we thought would be a dreadful experience turned into a calming and assuring one. From the market appraisal to the closing, each step was painless and without any "gotchas". The house sold quickly and at a fair price."
      Best Regards,Chris Allison

OUT OF TOWN BUYER
"We both were impressed with the professionalism shown by Bob Krafft. It was obvious that much effort had been put into selecting homes which met our requirements. He made the entire transition from initial house seeking to final closing exciting and painless to us."
      Robert & Gail Williams

OUT OF TOWN BUYER
"John and I would like to take this opportunity to sincerely thank Bob Krafft for the terrific assistance he gave us in finding the perfect home. Although the Realtor in South Dakota provided adequate service, his service pales in comparison to the wonderful, beyond the call of duty help we received from Bob. He helped make us really feel welcome in Spokane."
      Marta & John Bunch

RESPONSE REMARKS FROM COMPANY QUESTIONNAIRE

BUYER: "Bob was so friendly, professional and attentive, I can't say enough good things - he really cared about what we wanted - listened to our needs and timing issues - Terrific job!"....The Neuperts

SELLER: "Very organized and every need was met. Thank you for selling our home so quickly and for caring about our needs"....The Clarks

BUYER: "Mr.Krafft was very knowledgeable on all his information and understood our needs of moving into a new area. You have a very valuable salesman who is up to date on his real-estate information. Mr. Krafft is kind and friendly and loves what he does...and it shows!"....Bob & Jeannie Deno